Privacy Policy

dmascotdm website is owned by D MASCOT DM, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by dmascotdm, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using dmascotdm website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Data Retention Policy

D Mascot Dm

Effective Date

29 May 2026

1. Introduction

D Mascot Dm (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and security of customer and business information. This Data Retention Policy explains how we collect, store, retain, and securely dispose of personal and business data obtained through our website and digital services.

By using our website and services, users agree to the terms outlined in this policy.

2. Purpose of Data Retention

We retain customer and business data for the following purposes:

• To provide digital services and customer support

• To process transactions and maintain payment records

• To comply with legal, tax, and regulatory requirements

• To prevent fraud, chargebacks, and unauthorized transactions

• To maintain internal business records and communication history

3. Types of Data Collected

The Company may collect and retain the following categories of data:

a) Personal Information

• Full name

• Email address

• Phone number

• Billing details

• Business information

b) Transaction Information

• Payment confirmations

• Invoice records

• Order details

• Service delivery confirmations

c) Communication Records

• Emails

• Customer support messages

• Service-related communications

d) Technical Data

• IP address

• Browser information

• Device information

• Website usage logs

4. Data Retention Period

Type of DataRetention PeriodCustomer account informationUp to 5 yearsPayment and transaction recordsUp to 8 yearsService delivery recordsUp to 5 yearsCustomer support communicationsUp to 3 yearsWebsite analytics and logsUp to 12 monthsLegal or dispute-related recordsUntil resolution of the dispute or as required by law

The Company may retain information longer if required by applicable laws, regulatory obligations, or ongoing legal proceedings.

5. Data Security

D Mascot Dm implements reasonable administrative, technical, and physical safeguards to protect stored data against:

• Unauthorized access

• Data misuse

• Loss or destruction

• Alteration or disclosure

Only authorized personnel may access retained data where necessary for business operations.

6. Data Deletion and Disposal

When data is no longer required for business or legal purposes, we securely delete, destroy, or anonymize the information using industry-standard methods.

7. Customer Rights

Users may request:

• Access to their stored personal data

• Correction of inaccurate information

• Deletion of eligible data

• Withdrawal of consent where applicable

Requests can be submitted through the contact information provided below.

8. Third-Party Services

We may use trusted third-party service providers for payment processing, hosting, analytics, or communication services. Such providers are required to maintain appropriate security and confidentiality measures.

9. Legal Compliance

The Company retains and discloses data where necessary to:

• Comply with applicable laws and regulations

• Respond to lawful government requests

• Enforce agreements and policies

• Protect against fraud, abuse, or unauthorized activities

10. Policy Updates

D Mascot Dm reserves the right to update or modify this Data Retention Policy at any time. Updated versions will be published on the website with the revised effective date.

11. Contact Information

For any questions regarding this Data Retention Policy, users may contact:

D Mascot Dm
Email: dmascotdm50@gmail.com
Website: www.dmascotdm.in

Personal information we collect:

When you visit the dmascotdm, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via dmascotdm50@gmail.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to dmascotdm50@gmail.com.